Carvata Privacy Policy
Initial Release Date: January 17, 2025
Effective Date of Current Update: February 5, 2025
Your trust is of utmost importance to us. We fully recognize the significance of your personal information and are committed to protecting it in compliance with applicable laws and regulations by implementing appropriate security measures. Accordingly, the service provider of Car Outbound (hereinafter referred to as "we" or "us") has formulated this Privacy Policy (hereinafter referred to as "this Policy" or "this Privacy Policy") and hereby informs you of the following:
This Policy applies to all products and services provided by Car Outbound. It does not apply to third-party products or services accessed through our platform ("Third Parties," including but not limited to your transaction counterparts, third-party websites, or service providers), nor does it apply to Car Outbound products or services that have independently established their own privacy policies. For example, when merchants displayed on Car Outbound provide services to you through our platform, the personal information you provide to such merchants is not governed by this Policy.
Before using any Car Outbound product or service, please read this Policy carefully to ensure full understanding. Pay special attention to clauses marked in bold or bold underline, as these are critical. By proceeding to use our services, you confirm that you have fully understood and agreed to this Policy. If you have any questions, comments, or suggestions regarding this Policy, please contact us through the channels provided by Car Outbound. This Privacy Policy applies to the Car Outbound Mini Program, WeChat Official Account, and Car Outbound App.
This section will help you understand the following:
When you use our products and/or services, we may collect and use your personal information in the following two scenarios:
You Understand and Agree That:
• Our diverse services may require different data types. The specifics depend on the product/service you use.
• As we improve our technology, we may introduce new features requiring additional data or changes in data usage. We will notify you via updates, pop-ups, or prompts and seek your explicit consent.
To register as a member, we collect your WeChat nickname, profile picture, region, and gender (with your authorization) to complete the process.
To personalize your experience, we may automatically collect:
• Location Data: For local service recommendations (e.g., nearby restaurants). You can enable/disable this in device settings.
• Device Information: Model, OS version, unique identifiers (e.g., IMEI, MAC address).
• Usage Logs: Browsing history, search queries, transactions, IP address, browser type, access timestamps.
Note: Non-personal data (e.g., aggregated device info) may be treated as personal information if combined with identifiable data.
We collect your sharing history to enable social functions.
We generate orders containing: purchased items, order number, timestamp, payment amount, and QR codes to facilitate transactions and customer support.
To complete payments, we share your order number, amount, and status with payment providers (e.g., WeChat Pay).
We retain communication records (e.g., account/order details, contact info) to address inquiries or complaints.
You may post public reviews with your username/avatar. Anonymous posting is optional. Caution: Avoid sharing sensitive personal info in reviews.
For referral features, we record your Car Outbound nickname, phone number, and device info.
We analyze account/transaction patterns to prevent fraud, phishing, or other risks.
Optional features may require permissions for:
• Camera: Scanning QR codes, uploading photos.
• Gallery: Sharing images for reviews or proofs.
• Microphone: Voice interactions with customer service.
• Contacts: Easier sharing with friends.
• Calendar: Reminders for orders/promotions.
You can manage permissions in device or app settings. Disabling permissions may limit functionality.
We integrate the following SDKs for core functionalities:
• Flutter SDK (Google): Device identifiers (e.g., Android ID), installed apps.
• WeChat SDK (Tencent): Login, sharing, payments.
For SDK privacy details, refer to their respective policies.
• If you provide others’ personal data, ensure you have their consent.
• We will seek your approval before using data for unstated purposes or obtaining data from third parties.
• Exceptions to consent requirements include legal obligations, public safety, or vital interests.
We use Cookies to enhance service functionality. You can manage/delete them via device settings.
We do not share your data externally except:
• With your consent.
• For legal compliance (e.g., court orders).
• With affiliates or partners (under strict agreements).
• During mergers/acquisitions (subject to policy continuity).
Public disclosure occurs only with your consent or for legal/safety reasons.
We employ industry-standard measures (encryption, access controls, audits) to safeguard your data. Report breaches to our customer service immediately.
You may:
• Access, correct, or delete your data.
• Withdraw consent or restrict automated decisions.
• Request data portability or account deletion.
• Lodge complaints about handling practices.
Note: Certain legal exemptions may apply.
Users under 18 must obtain parental consent. We delete unauthorized minor data promptly.
Data is stored in China unless cross-border transactions necessitate otherwise (with protections).
Changes will be notified via app announcements. Continued use implies acceptance.
For questions or requests, contact customer service within the app. We respond within 15 days.